To install the Smart Sync driver or system extension, visit this article. To learn how to connect through a proxy network, visit this article.
Give permissions to the “.dropbox.cache”, “dropboxupdate.exe”, and “%TEMP%” folders.On Windows computers, allow “Dropbox”, “Dropbox.exe”, and “DropboxUpdate.exe”.On Mac computers, allow “Dropbox”, “DropboxMacUpdate”, “Dropbox Web Helper”.Allow the following processes to run in your firewall or security software:.Allow Dropbox access to ports 80 (HTTP) and 443 (HTTPS), and 1763 (to open files in third party applications).Update your security application to the latest version.Wi-Fi Inspector does not have permission to access and modify router settings on your behalf, so all changes on the router administration page need to be made by you or your router vendor. You may be prompted to do so when you download the Dropbox desktop app. Open network ports (for remote access, Telnet, etc.) It’s important to note that Avast is not able to fix network issues for you. The terminology for this action will vary depending on your software. Whitelist, ignore, or allow Dropbox in your security software’s settings.Worldwide (English) Frequently asked questions About us Support. Continue with Google Continue with Facebook. If you have additional firewall, security, or antivirus, your steps to allow Dropbox permissions will vary depending on your operating system and software, but these are the general steps you can take: Submit button not available until all fields are filled correctly. The Dropbox desktop app doesn’t require any additional permissions on a standard Windows or Mac operating system with no additional firewall, security applications (such as ESET), or antivirus software.